Many of our products are available on a 1-2 day delivery but as we offer over 44,000 products we do ask to allow 4-5 working days for delivery. If you need something delivered urgently, please call us on 01-446692 and we'll do what we can to help.
How much do you charge for delivery?
Delivery is free for orders delivered within Ireland over €99. For all orders under €99 delivery is €6.99 . For international deliveries, please see below.
*ONLY on orders over €99 (Ireland Only)
When will I receive my order
We love to deliver orders as quickly as possible, and most items are sent out on a 48hr courier service (2 working days). Some oversized orders can take between 4 and 5 days. If an order is placed before 2pm it is usually dispatched 48hrs. Some bulkier items (especially those delivered on pallets) may take longer to arrive and the carrier will contact you to arrange a suitable delivery date. All orders received after 1:30pm Friday or on Saturday or Sunday will be despatched the following week. Please take into account orders placed at busy holiday times can take a day or two longer, this is out of our control.
Please get in touch with us if you require your item more quickly as we may be able to help.
Do I need to be in when my order arrives?
Due to the value of many items on our site, if the delivery is made by courier someone will need to be in to sign for the item. If you aren't in and delivery is attempted, the courier will leave a card with instructions of how to rearrange delivery or directions to the nearest depot where you can collect your order.
After two attempts to deliver your order and you are not available to sign for the order your goods may be returned to MyDIY.ie were you will be charged for a re-attempt to deliver your order.
What happens if my order is damaged or incomplete?
We take great care in packaging your items, but in the unlikely event that the order is damaged or is incomplete please contact us straight away or within 24 hours and we'll do everything we can to put it right. Shortages an only be rectified if they are reported within 3 days of signing for your order.
We welcome our international customers and in many instances, we can deliver abroad to Europe & the rest of the world, international delivery charges are based on weight. Please simply contact us for a quote stating the items you wish to buy, we're happy to help!
Unfortunately, we are unable to ship liquid products overseas due to shipping & customs regulations.