Due to the current situation (Covid-19) some products may take a day or two longer than normal to deliver due to carrier congestion.
Normal Delivery is expected to be within 2-3 working days, to help our customer service team manage the workload please do not chase your order unless 4-5 working days have passed.
Customer Service & Returns
Driven by our culture, customer service is what's really behind our business and drives it forward. There aren't many companies that offer what we do:
Money Back Guarantee
We want you to be delighted with your purchase. That's why if you aren't happy with it for whatever reason* within 16 days of delivery date, we'll refund or replace it for you.
No quibble returns
If you need to return something for any reason, whether it's not the right tool for the job or if it's faulty. Please get in touch with us to organise a return. We strive to make this as simple and easy as possible.