Customer Service & Returns

Money Back Guarantee 

We want you to be delighted with your purchase. That's why if you aren't happy with it for whatever reason* within 16 days of delivery date, we'll refund or replace (excluding shipping costs) it for you. 
*as long as it has been unused and in original condition and packaging.

No quibble returns

If you need to return something for any reason, whether it's not the right tool for the job or if it's faulty. Please get in touch with us to organise a return.  We strive to make this as simple and easy as possible.

  • If unwanted, products must be in the original condition and box you received them in.
  • Simply return the product using your chosen method, or logon to
  • Once we receive your item back at the warehouse, we'll refund you (excluding shipping costs) within 72 hours once the item is un used and in a sellable condistion. You can use
  • Please note no returns will be excepted withour a valid returns number from us that is clearly marked on the ourside of the packaged item been returned.